GUIDING PRINCIPLES

Current & Future Potential Projects

• Establish a Hawaii subsidiary, Office Masuda LLC dba Japan Destination Marketing Services.

       ハワイにおけるオフィス・ マスダの子会社として“Japan Destination Marketing Services in Hawaii.”を設立する。

• Global Business Instructor for the Kapi’olani Community College’s Continuing Education & Training – Global Learning & Development unit.

       ハワイ大学カピオラ二校にて生涯学習教育＆トレーニングをグローバル学習＆開発セクションにて非常勤講師として勤める。

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• Collaborate with Hawaii Tourism Authority and Hawaii’s travel and retail industry companies for training their management and staff on servicing upscale and affluent Japanese and Asian customers.

• Partner with Jean Suzuki’s JAS Business Services LLC to promote business practices and human resources consultation and service training for Japan-based food and beverage companies planning to enter Hawaii market with branch locations for restaurants.

       ハワイにおけるオフィス・マスダはジーン・鈴木氏のコンサルティング会社（主に日本からのレストランや飲食店での経理や           人材育成コンサルティングビジネスに携わる）とパートナーシップを組む。

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• Promote in Hawaii, kamaboko (fishcake) from Odawara. Kamaboko is a food product whose popularity is growing, second to sashimi, as a healthy and tasty food.

• Collaborate with outbound travel companies in Hawaii to build unique experiences in resort destinations that have been virtually untapped in Japan:

  • Kanagawa Prefecture: Yokohama, Kamakura, Odawara, Hakone, Manazuru, Yugawara

  • Shizuoka Prefecture: Atami, Izu

  • Yamanashi Prefecture: Kawaguchi Lake Hot Springs, Kofu​​

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       ハワイの日本へのアウトバウンド（日本へのインバウンド）ツアーオペレーターと組み、特に神奈川県の横浜、鎌倉、江の             島、小田原、箱根、真鶴、静岡県の熱海、伊豆、山梨県の甲府、川口湖畔の温泉リゾート（特に富士山の景色が有名）などま           だハワイのアウトバウンドマーケットが再認識していない地域をプロモートしてツアーを売り込む。

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• Collaborate with Ohta Publications, a Japan-based publishing company that has surpassed a legacy of 50 years in business, as a contributing presenter and reporter on resort development in Japan's non-major cities and Hawaii's trending restaurants and resorts in their Hoteres Magazine.

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Accomplishments

Publications:

• Which Resort in Japan Can Survive and Be Successful After 2020 Tokyo Olympic, 2016

• Difference in Manner, Protocol and Food Culture in Major English-speaking Countries, 2010

• Destination Marketing Study, 2005

• Japanese Ryokan Hospitality English, 1997

• Marketing and Managing Hotels in Different Environment and Culture, 1996

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Certification

• BMW Group Trainer Academy, 2005

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Consultations

• The New Capital Tokyu Hotel – 07/2007 – 07/2008

  • Marketing plan for renovated hotel

• New Caledonia Hotel Paradis d’Ouvia – 08/2005

  • Service standards in hotel operations and restaurants

• Nasu Charming Resort &Spa – 07/2005 – 08/2005

  • Marketing plan and operations manual

• JAL Hotel Odaiba – 03/2004 – 04/2005

  • New concept and renovation of theme restaurant: interior design, floor plan, menu design, staff training

  • Lead delegation of Director of Food & Beverage, Interior Designer, Architect and Chefs on immersion trip to France, Italy and Tunisia to experience Mediterranean culture and cuisine​​

• Miyazaki SEAGIA Hotel & Resort – 10/2001, 12/2004

  • Management company selection and marketing program for Japan market

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Lectures & Training Sessions

• Japan Ministry of Industry & Trade – Japan Destination Marketing in Brazil and Argentina, 08/2000

• Active America Trade Show, 04/2000

• Guam Hotel & Restaurant Association Keynote, 10/1998

• Hotel Twin Link, Mogegi, Service Training, 07/1998

• Hawaii Travel Industry Seminar Keynote, 01/1998

• ASEAN, Cross-Cultural Training for attendees and students from Thailand, South America, China, Egypt, Africa and Bulgaria, 1997

• Sanno Business College, Japanese Service Industry Presentation for students from U.S.A. and Europe, 1997

• Hawaii Hotel Site Inspection Tour, 08/1997

• Uchida Tankou Company – Overseas Business Trip Planning & Report Writing, 06/1997

• Nagano Agricultural Bank – Project Planning & Presentation, 06/1997

• BMW Japan, Sales & Driving Training in Munich & Austria, 01/1997, 02/1997

• Nepal Hotel Association, 08/1996, 08/1997, 08/1998

• Toyama Prefecture – Cross-Cultural Communication, 02/1996

• Palau Visitors Authority, 01/1996, 07/1996, 11/1996

• Hilton, Sales Training, 1995, 09/1997 – 10/1997

• Honda Trading Company, Business Correspondence English, 11/1995

• Sheraton Grande Tokyo Bay, Sales Training, 11/1995, 12/1999

• Utell International, 04/1995

• NTT Kyushu – Management site inspection in Singapore and Thailand for Overseas Cross-Culture Training, 11/1994, 10/1995, 11/1996